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Ecommerce: ISDN Internet Access
ISDN can provide data transfer rates of up to 128 kilobits per second. These speeds are slower than those of local area networks (LANs) supported by high-speed data communications technology. However, they are faster than those of analog telephone lines, which provide transfer rates of up to 28.8 kilobits per second. In addition to the difference in data transfer rates, ISDN calls can be set up much faster than analog phone calls. While an analog modem can take up to a minute to set up a connection, you usually can start transmitting data in about two seconds with ISDN. Because ISDN is fully digital, the lengthy handshaking process of analog modems (those piercing, screeching noises) is not required.

ISDN service is available in several configurations of multiple channels that provide simultaneous voice and digital communications. In addition to increasing data throughput, multiple channels eliminate the need for separate voice and data phone lines.

Connection Quality
ISDN transmits data digitally and, as a result, is less susceptible to static and noise than analog transmissions are. Analog modem connections must dedicate some bandwidth to error correction and retransmission. This overhead reduces the actual throughput. In contrast, an ISDN line can dedicate all its bandwidth to data transmission. Because ISDN is a digital service, it is sensitive to outside interference, and certain factors affect the quality of ISDN connections to the telephone network and the Internet. The computer connecting to the ISDN line must be within a given distance of the telephone company's central office equipment that serves the computer for the ISDN connection to work. The maximum distance allowed between the computer and the central telephone office is typically 18,000 feet. Additionally, ISDN connections can be adversely affected by telephone lines that are not wired using twisted-pair wiring.

Two types of ISDN service are currently available: Basic Rate Interface (BRI) and Primary Rate Interface (PRI) The most appropriate type of service for small Internet Information Server sites is ISDN-BRI. The most appropriate type of service for medium to large Internet Information Server sites is ISDN-PRI.

ISDN - Basic Rate Interface
ISDN-BRI divides the telephone line into three digital channels: two bearer channels, commonly referred to as B channels, and one D channel. All three channels can be used simultaneously.

The B channels can be used to send voice, circuit-switched data, or packet-switched data at rates of 56 to 64 kilobits per second. The maximum available transfer rate is determined by your local telephone company. The B channels function independently of one another. They can be used simultaneously for separate calls or combined to provide a total bandwidth of 128 kilobits per second.

The D channel can transfer data at 16 kilobits per second and is used for signaling and control information sent between the computer and the telephone office. D channel signaling provides functions such as call setup, call monitoring, call termination, and enhanced telephony features.

When using ISDN-BRI, it is possible to perform several types of connections. For example, it is possible to have a voice conversation on one B channel, a circuit-switched data call on the second B channel, and a packet-switched data call on the D channel. The D channel can simultaneously complete all necessary signaling and call control functions.

ISDN - Primary Rate Interface
The U.S. standard for ISDN-PRI consists of 24 digital channels: 23 B channels and 1 D channel, commonly referred to as a 23B+D connection. ISDN-PRI provides a total bandwidth of 1.544 megabits per second and is designed for transmission over a North American - standard T1 line connection. The European standard for ISDN-PRI provides a total of 31 or 32 digital channels. Each of these channels is a 64 - kilobit per second B channel, except one that is the D channel for the entire group. In Europe, ISDN-PRI is designed for transmission over a European-standard E1 line connection. A PRI D channel can be used to control one or multiple T1 or E1 lines.

Workstation Hardware
There are two types of ISDN hardware devices that you can use to connect your computer to an ISDN line. Internal ISDN devices are adapter cards that you put inside your computer. External ISDN devices are adapters that you connect to an external port on the back of your computer.

Internal vs. External ISDN Adapters
Internal ISDN cards can take the fullest advantage of your ISDN line. However, internal adapters require you to open your computer to install the card. In addition, in order to install an internal adapter, you need a slot free in your computer that supports the same type of bus (for example, ISA, EISA, or PCI) as the card you want to install.

External ISDN adapters are easy to install and do not require any special software, but they do not provide the same level of performance that internal adapters do. External ISDN adapters are similar to a modem, and the computer communications program attempts to control the external ISDN adapter just as it controls an analog modem, typically with AT commands.

An external ISDN adapter plugs into a computer's serial or parallel port. These ports impose certain limitations. Most computer serial ports do not transmit information faster than 115 kilobits per second, which is less than ISDN's maximum data speed of 128 kilobits per second. These serial ports also impose overhead on the transfer of information between the computer and the external adapter, further slowing data speeds.

An external adapter can also adversely affect the performance of your computer, because an external adapter places heavy requirements on the CPU. To use an external ISDN adapter, it is recommended you use a computer with a 486/33 or faster processor.

Also, interoperability issues can potentially arise with external adapters, because higher-level protocols such as Point-to-Point Protocol (PPP) or authentication are implemented in the modem itself. These protocols are evolving quickly and can be difficult to update in an external adapter.

Adapters and the U and S/T Interfaces
The U Interface carries ISDN signals over a single pair of wires between your computer and the telephone central office. This interface is designed to carry ISDN signals over long distances. The S/T Interface uses two pairs of wires to deliver the signal from the wall jack to the ISDN adapter in a computer or other ISDN equipment.

If your ISDN adapter supports the S/T Interface, you need to get a device known as a Network Termination 1 (NT1) that converts traffic between the U Interface and the S/T Interface. The NT1 supplies a jack for the U Interface coming from the wall and one or more jacks for the S/T Interface connection to the computer and other ISDN or analog devices, in addition to a connection to an external power supply.

Some ISDN adapters sold in North America connect directly to a U Interface. If a single computer is the only equipment to be connected to an ISDN line, this type of adapter is the easiest to install. Manufacturers may describe such an adapter as having built-in NT1 or simply as a U Interface ISDN adapter.

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